Support Ticket Policy

Irah Farms provides a dedicated ticket-based support system.

1. How to Raise a Ticket

• Visit the Support Ticket section
• Upload screenshots or relevant files
• Clearly describe the issue

2. Supported Issues

• Payment problems
• Product listing issues
• Chat violations
• Account restrictions
• Technical bugs

3. Resolution Time

Tickets are reviewed and resolved within 1–4 working days.

4. Abuse of Support System

False or repeated misuse of tickets may lead to account restrictions.